Shipping policy

Shipping Policy - Get Snap Buy

The products presented in our store are shipped by our international suppliers directly to the address provided at checkout upon order completion.

  • Shipping Cost: We offer "Free Shipping" with a fixed cost of $0.00.
  • Delivery Time: Delivery takes from 20 to 45 business days (after the product is dispatched), depending on the destination location.
  • Processing Time: Product dispatch is carried out between 3 to 6 business days after payment confirmation in our system.
  • Tracking Code: We provide a tracking code, allowing the customer to monitor the progress of their order delivery.

Attention: In certain cases, the delivery time may extend by a few additional business days due to logistical delays, strikes, holidays, peak periods at postal services, or other external factors beyond our control.

Taxed or Custom-Cleared Products

Most orders placed at Get Snap Buy are delivered by the local postal service to the address requested by the customer without additional costs. However, in rare cases, an order may be subject to customs duties or import taxes by local government authorities.

If this occurs:

  • The postal service or customs authority will notify the customer regarding the assessed tax.
  • The customer must complete the required procedure and pay the applicable tax/duty to release the package.
  • Get Snap Buy is not responsible for any refunds of taxes, fees, or duties charged by government or customs authorities.

Payment Confirmation

After purchase, payment confirmation may take from 1 to 3 business days, depending on the rules of the payment gateway and credit card brands.

Logistics Processing & Delivery Considerations

  • You will receive the tracking code via email and through the contact information provided during purchase. The timeframe for sending the tracking code is up to 8 business days after payment confirmation.
  • It is important to inspect the products upon delivery. If the packaging shows signs of damage, is open, or is tampered with, refuse receipt and immediately contact our Customer Support Center.
  • Products pass through international customs clearance facilities and inspection before being cleared for final destination delivery.
  • Delivery is generally handled by the national postal service or designated courier. In situations such as an absent recipient or delivery restrictions in the region, the carrier may leave a notice for package pickup at the nearest local branch.
  • If your order contains two or more products, they may be shipped separately, and a unique tracking code will be provided for each item.

Order Tracking & Restrictions

  • Due to international shipping, tracking information on carrier websites may take 5 to 20 business days to update after the tracking code is generated.
  • Products damaged during transit are the responsibility of the postal/shipping services.
  • Providing the correct delivery address is the sole responsibility of the customer. If a product is returned due to an incorrect address or insufficient data, a re-shipment will only be made upon payment of a new shipping fee.
  • If delivery is unsuccessful, the order will remain available for pickup at the designated carrier facility within the timeframe determined by the transporter. If not picked up, the product will return to the international sender, and re-shipment will be subject to arrangement between the store and the customer.

Customs Duties and Charges

As this is an international import service, any merchandise may be subject to customs bureaucracy and taxation. Get Snap Buy is not responsible for additional costs (fees, charges, and taxes) levied by government authorities.